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Personnel safety

As the world leader in its sector, the Group also wants to have a leading position when it comes to safety. This is the objective of the global « Safety in Seb » programme, launched at the end of 2012 to reinforce the Group's safety policy.

The Safety policy, which is also overseen by the Quality Department and was set out in 2013, establishes the safety of people at work as a major area of focus for the Group, broken down in 5 points:

  •  reaching a good level of safety, 

A number of projects and initiatives were launched in 2012 to bring even greater attention to health and safety: an international awareness-raising campaign with the creation of a mascot (Sebycat), a safety seminar for members of the Group Executive Committee, the creation of a Strategic Health & Safety Committee and an international Operational Committee, etc. These efforts continue with the international expansion of the “Safety in SEB” improvement programme.

  •  focusing on an ambitious goal; 
  •  denormalising each accident or serious incident; 

The Flash Safety Vigilance information system, which was introduced at the end of 2011 in France, was rolled out to all sites worldwide in 2013, including commercial sites. The principle: In the 72 hours following an accident, the site safety manager writes a review following a standard format – context, circumstances of the accident with supporting photos, consequences, action plan and key lessons learned. This "flash" is sent to the Group's Health & Safety Department, which then ensures that it is passed on to 180 contact people across the sites in order to boost prevention measures. 

  •  sharing the same level of skills and requirements, based on common standards;

The Group's health and safety system was reviewed in 2013 to ensure that industrial, logistics and commercial sites are covered fully and efficiently. 300 Environment, Health and Safety coordinators have been appointed worldwide. In France, they have already started specific training courses.

In the field, the deployment of best practices that has become part of the Group’s standards is continuing, following an initial implementation phase in France. This is the case of the Behaviour-based Safety Visit, which was adopted in particular by Colombia in 2013. Each logistics site and factory has also introduced five "unbreakable rules", which have been defined with a view to the major risks at the site and from which no deviation will be tolerated. Training in how to conduct VCS continued in 2016 (in Italy, Russia, China, and so on). In China, the Supor sites have taken considerable measures to reinforce the safety culture: they performed more than 2,600 VCSs in 2016.

New measures were introduced in 2014 such as the dissemination of the six Golden Rules, enabling each person to be a safety officer to all. This notion of shared responsibility is also central to the Safety Pyramid used in France since 2014 and that was made international in 2015. The main idea is that when faced with a potentially dangerous situation, the individual has to take immediate action to prevent the risk and to report it so that corrective action can be taken.


  •  acting promptly upon any recorded non-compliance to address it.

For several years, Groupe SEB has taken steps to reduce the number of workplace accidents and limit the number of employees affected by work-related health conditions, primarily musculoskeletal disorders (MSDs). These efforts to improve occupational health and safety are a top priority, as they pertain to employees’ day-to-day lives and work. The Group’s response involves awareness raising and training measures, taking MSD prevention into account from the design phase forward and carrying out specific measures in the sites.

Safety objective: zero accidents
In 2015, the Group continued the worldwide deployment of its safety standards. These procedures formalise the Group's minimum requirements, which go beyond compliance with national and international laws. Available in English, French and Chinese, they apply to all teams all over the world. Some standards refer to organising and managing safety, whilst others target the prevention of specific risks (falls from heights, protection of machines etc.). At the end of 2016, 17 standards were operational.

The Group has also worked to be awarded certification for its health and safety management system in order to structure its on-site approach in a sustainable manner. At end-2016, 92% of industrial and logistics entities worldwide, and 100% in France, had OHSAS (Occupational Health and Safety Assessment System) 18001 certification.