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Our commitments

In-house initiatives

  • Group Values and Management Practices

    In 2009, the Group has reworded and clarified these values using a common language, so that all employees, regardless of their country or culture, perceive them in the same way: entrepreneurial drive, passion for innovation, professionalism, Group spirit, respect for people (including corporate social responsibility).
    Values have been translated into Management Practices and Behaviors that serve as a common frame of reference to evaluate and strengthen managerial performance.

  • A global Code of Ethics

    In 2012, Groupe SEB worked on a global Code of Ethics. Translated into 10 languages, it has been distributed to all employees. Based on Group values, it sets out all the main rules of conduct for employees. A working group, which was made up of representatives from the various sectors and geographical areas, was involved in developing the Code of Ethics under the watchful eye of the Sustainable Development Department. The Code of Ethics tackles twenty or so key topics, from respecting Human Rights to the fight against corruption and including non-discrimination, protecting the environment and preventing conflicts of interest.

  • The sustainable development in the processes

    Since the end of 2007, sustainable development principles have been integrated into the Group’s 14 main corporate processes. The Group’s internal control unit, whose manager is a member of the sustainable development Steering Committee, drew up a list of monitoring criteria based on the Global Compact. It also have access to the results of the ethical, social and environemental audits conducted by Intertek on Groupe SEB sites. All of these elements are systematically reviewed during the audits. A carefully-monitored action plan is defined to tackle any non-conformities.

  • The Responsible purchasing Charter

    Since purchasing represents around 70% of our turnover, the Group is particularly vigilant when it comes to ensuring our suppliers respect our commitments to ethical, social and environmental concerns. At the end of 2011, the Group began to draw up a Responsible purchasing Charter, bringing together various documents, which until now have been handled separately : buyers’ Code of Ethics, Global Compact and CECED principles, environmental statement, labour rights statement... From 2012 onwards, this Charter has been sent out to our suppliers all over the world and distributed to internal buyers.

  • The Quality Management System

    Groupe SEB has developed a Quality Management System (QMS) that describes the steps to be taken at every level to guarantee the quality of the products sold and the associated services. QMS involves all Groupe SEB’s business units, processes and sites worldwide. Each business unit, site, position and employee is responsible for the quality of work and for the respect of the rules of the Quality Assurance documents. (See an Extract of Groupe SEB’s Policy).

    Management Reviews, by examining the system’s various parts on a regular basis, help to verify the effectiveness of the Group’s processes and to manage the actions required for continuous improvement of the quality of products and processes.

Outside commitments

  • The Global Compact: an international commitment

    global compact

     In 2003, the Group signed the Global Compact, pledging to uphold 10 points relating to human and labour rights, the environment and corruption.

    On the occasion of the 60th anniversary of the Universal Declaration of Human Rights, the Group reaffirmed its commitment to the Global Compact initiative by signing, with other directors from around the world, a declaration that was published in the Financial Times in December 2008.

    Finally, Thierry de La Tour d'Artaise annually reaffirms the Group's commitment in publishing the Communication of progress on our actions.

  • The CECED Code of Conduct: the commitment of European household appliance makers

    CECEDIn 2005, Groupe SEB pledged to uphold the nine principles in the CECED Code of Conduct (the CECED is the European Committee of Domestic Equipment Manufacturers). Again, we report on our actions in order to demonstrate the seriousness of our continuous improvement policy.



  • The Diversity Charter, for a receptive company that’s strong because it embraces differences

    charte de la diversitéThe quest for diversity is at the heart of our management policy. We know it is a source of a company’s wealth and creativity. That’s why we have signed the Diversity Charter (in France) and welcome everybody, no matter how different they are.

  • The RoHS directive and the REACH regulation

    Certain harmful substances must be eliminated from domestic appliances in order to protect consumers’ and employees’ health and guarantee respect of the environment. The RoHS European Directive, which came into force on 1 July 2006, lists a certain number of hazardous materials in order to limit their use by the industry’s manufacturers.

    Groupe SEB was a step ahead, drafting its own list in 2003, which includes the items of the RoHS 2 directive and adds others. Today, 100% of Groupe SEB’s products affected by the directive comply with it.

    Since end of 2008, Groupe SEB also integrated into its approach the new European measures of REACH, about extremely hazardous substances.

  • Grenelle 2 and GRI: a French law, a global practice

    Since 2002, in compliance with the law on "New Economic Regulations" passed in 2001 in France, Groupe SEB has been endeavouring to account for its performance in terms of social, environmental and corporate responsibility in its annual report. The Group also applies the law passed on 12 July 2010, known as the "Grenelle 2" law, which sets out in article 225 the principle of reporting information on sustainable development in management reports. This information is published in the Group's Reference Document and financial report and is verified by an independent third party, which has been reporting a limited (moderate) level of assurance since 2011.

    The Group goes beyond this legal requirement by providing other indicators, which fulfil Global Initiative Reporting (GRI) recommendations. Work began in 2012 on achieving compliance in this respect.  Each year, the Group incorporates new GRI indicators to adhere as closely as possible to GRI guidelines, as these represent an international standard for the reporting of non-financial information.