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Your questions
 
Questions
1 : What is certification?
2 : Do Groupe SEB products respect my health?
3 : Are Groupe SEB products recyclable?
4 : What are Groupe SEB’s environmental commitments?
5 : What are Groupe SEB suppliers’ sustainable development obligations?
6 : What about solidarity in the restructuring of Groupe SEB?
Answers
1 : What is certification?
The two standards that Groupe SEB imposed on its sites of production are the ISO standards in the 9000 group and the ISO 14001. They have been established by the International Standardisation Organisation, which defines standards on many fields since 1979.

The ISO 9001 standard concerns the optimization of the quality of eight management principles, including customer orientation, the director’s role, employee involvement, continuous improvement and partnerships with suppliers.

The ISO 14001 standard focuses on environmental management. In order to obtain it, each site must spell out a policy to limit its activities’ environmental impact depending on the standard’s requirements and set goals. Of course, the 14001 standard applies to environmental aspects within our control.

ISO standards are global benchmarks. We obtain and keep our certifications thanks to external audits on a regular basis. The inspections focus on general management’s commitment to complying with legislation and to implementing continuous improvement measures.
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2 : Do Groupe SEB products respect my health?

Our first requirement involves the substances used in making our products. In 2003, the Groupe drafted a list of harmful substances and banned them from its products. This move went beyond the regulatory demands of many countries. In 2005, Groupe SEB rounded out the list with substances listed in the European ROHS directive on the limitation of hazardous materials, which came into force on 1 July 2006. The list of banned substances applies to the Groupe’s sites and to all the suppliers having signed an eco-declaration.

 

In addition, with the “Nutritious and Delicious” line, we offer products which make it possible to combine pleasure and healthy eating. For example, the Actifry deep fryer makes it possible to produce crispy fries with almost no oil (just one tablespoon), and the steamers and steam ovens offer a natural and healthy way of cooking all kinds of foods.

 

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3 : Are Groupe SEB products recyclable?

Our way of reducing a product’s environmental impact is to design it to be as recyclable as possible. That means being able to salvage as many of its components as possible in order to process and re-use them or to turn them into something else, such as energy, for example. The group has created an indicator of its products’ potential recyclability – potential, because recycling facilities are operational in only a few countries, although the situation is gradually improving. The goal was to achieve a 70% potential recyclability rate (in mass and arithmetic average) by 2007, and it has been surpassed in 2005. To achieve the objective, the design office focuses on potentially recyclable materials, in particular metals and polypropylene, limits the number of plastic materials in a single product to five in order to facilitate sorting, and designs appliances that are easy to take apart.

 

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4 : What are Groupe SEB’s environmental commitments?

For several years, Groupe SEB has been committed to boosting its environmental performance. Since 2003, it has implemented a global environmental management system based on the international ISO 14001 standard, with the goal to reach 100% by late 2007. Recently acquired entities have a three-year grace period. This is a continuous process: it is never over. That’s why we have set up a standardised data-gathering system to keep track of trends in the key indicators of the group’s environmental performance and limit the risk of pollution.

Groupe SEB, then, acts on every level of the manufacturing process: recycling waste, cutting greenhouse gas emissions, reducing consumption (water, gas, electricity, etc.) and increasing the reparability, homogeneity and especially, recyclability of sold products.

 

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5 : What are Groupe SEB suppliers’ sustainable development obligations?
Groupe SEB requires all of its suppliers to sign an eco-declaration. This is a contractual agreement by which suppliers pledge not to use substances prohibited by law or by Groupe SEB’s environmental policy in the manufacturing processes of products or parts they make for us.

 

Groupe SEB has listed the certifications that its suppliers have obtained for their European plants in materials directly used in production and urges the main ones to be ISO 9002 and ISO 14001 certified.
In particular, Groupe SEB has performed a cost/benefit analysis of some of its suppliers’ ISO certifications in order to encourage others to do the same.

In an approach similar to that of the SA 8000 standard, Groupe SEB has broadened the number of suppliers questioned about their social practices (especially in Asia). Among other things, the process involves having suppliers fill out a social declaration in which they clarify their social policies and make commitments. More advanced audits are performed of suppliers whose answers are vague or who are reluctant to respond.

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6 : What about solidarity in the restructuring of Groupe SEB?
In announcing in early 2006 that sites would be closed in early 2008, we gave ourselves time to set up social accompaniment measures. We use that time to find solutions for and implement our commitments to every employee.

Approximately 60 meetings took place with employee organisations and their experts. They led to draft agreements that take proposals by the employees’ representative into account.

The decision to close sites or reduce the workforce is difficult to take, even when it is necessary. But we must not wait until the last minute before taking action because solidarity works only if there are enough financial resources to make sure everybody is reassigned. Our main goal is for the affected employees to find a job within or outside the group. Moreover, we are striving to maintain labour pools.

At the same time, we regularly train our employees to adjust to technological changes and to take on new jobs and skills in order to keep pace with trends in the market.
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