Each brand has a well-defined identity, with a specific values which are reflected in the product offering, features and design, as well as in appropriate communication mechanics.
We remain convinced that our balanced business model, combining profitable growth and a resolutely responsible approach, creates value for all and plays a full part in our contribution to better living in households around the world.
At the Internorga trade show in Hamburg (Germany), the WMF CoffeeConnect digital solution recently won the “Future Award 2019” in the Technology & Equipment category. The panel of experts praised the solution for enabling small, medium and large enterprises to optimise their processes and thus increase both efficiency and profitability.
WMF CoffeeConnect convinced the jury with its integrated database that combines and analyses IoT and classic data sources. The solution enables decision-makers within the coffee industry to design efficient processes that use fewer resources and are thus sustainable. The collected data can be used to achieve maximum efficiency in the purchasing of raw materials and other consumables, as well as in the planning of maintenance activities and technician interventions. In addition, WMF CoffeeConnect provides extensive evaluations of sales and turnover figures, and allows customers to automatically adapt the beverages that they offer across locations.
WMF has launched a digital revolution to connect its machines all over the world. To achieve this, it has introduced a central digital platform, which means all its professional coffee machines can be connected and customers can receive the information they need to improve their technical and sales performance.
This service, known as WMF Coffee Connect or Schaerer Coffee Link, will allow each customer to monitor consumer behavior and optimize their fleet of machines and their offer with a view to increasing sales and directly managing their aftersales service. This winwin situation will guarantee greater reliability for users and closer customer relations for the Group.
WMF Coffee Connect
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