Each brand has a well-defined identity, with a specific values which are reflected in the product offering, features and design, as well as in appropriate communication mechanics.
We remain convinced that our balanced business model, combining profitable growth and a resolutely responsible approach, creates value for all and plays a full part in our contribution to better living in households around the world.
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2022 half-year sales and results
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9-month 2022 sales and financial data
Give products more than one life
In order to give a second life to products, various partnerships around the world allow their collection and the repair and refurbishment of products. They can then be resold at an affordable price.
When consumers return products, for example as part of after-sales service or in response to specific sales offers, and they can still be used, the Group makes every effort to give them a new life rather than shipping them off for dismantling or recycling. All the more so when most of them are almost new.
Thus, of the products returned to the Group’s site in Alençon through distributors’ after-sales services, most have not been used much and have a single fault. Since the end of 2020, most of them are repaired at the Parisian organization RépareSeb to be resold as second-hand products with warranties.
Since 2017, Groupe SEB France has also enlisted the ENVIE Anjou inclusive employment association. It dismantles and repairs defective products at its workshop near Angers before reselling them at a reasonable price in its store with a one-year guarantee. In 2021, the organization refurbished more than 6,000 appliances that would have otherwise been destroyed. Since the beginning, this partnership with Groupe SEB has enabled 22 people to rejoin the world of work.
The All-Clad brand extends the lifetime of products with an unprecedented offering. Since 2015, it has offered its catering customers second-hand frying pans reconditioned at the Canonsburg plant in the United States. The All-Clad pans, recovered from chefs, are disassembled, cleaned, returned to their original condition, brushed, and polished for a pristine result. They leave the plant looking as good, and working as well, as when they were new, but at half the price and with much less of an impact on the environment (95% less energy consumed). This ENCORE range has received support from a number of chefs. 5,000 frying pans have been reconditioned within the past five years.
Experiment with business models to give our products a second life